28 Mars Casino Betting Rules

Gambling should always be viewed as entertainment rather than a way to make money. At 28 Mars Casino we encourage informed play and provide clear rules and tools to help members manage their activity and protect their wellbeing.

This page explains our approach to responsible gaming, data handling, cookies, betting rules and the terms that apply to use of our services. If you have questions about any policy, please review the relevant section below or contact our support channels.

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Our Commitment to Responsible Gambling

28 Mars Casino is committed to promoting safe, sustainable play. We recognise that most customers gamble responsibly, and we take steps to reduce harm where gambling causes difficulty. Our policies aim to make risks clear and to give players practical controls to manage their play.

We provide guidance, tools and access to support resources. Responsibility is shared - we supply safeguards and information, and players are expected to use them and to gamble only within their means.

Recognising Problem Gambling

Problem gambling can show in changes to behaviour, finances and relationships. Signs can include chasing losses, neglecting work or family obligations, borrowing to gamble and feeling distressed about time spent gambling. Early recognition helps secure support and limit harm.

Self-Assessment and Limits

Players should assess their gambling honestly. 28 Mars Casino offers a variety of limit options to help control play. Common controls include:

• Deposit limits - set daily, weekly or monthly caps on the amount you can deposit.
• Loss limits - restrict total permitted losses over a chosen period.
• Reality checks - scheduled notifications reminding you of elapsed time and activity.
• Cooling-off periods - temporary breaks from play ranging from 24 hours to several weeks.
• Self-exclusion - longer-term account closure for players who need an extended break.

Responsible Gaming Tools

To support safe play, 28 Mars Casino makes a range of tools available to account holders. These features can be adjusted in your account settings or by contacting support.

• Customisable deposit and spending limits created by the player.
• Session timers and reality check alerts to promote time awareness.
• Account activity statements showing deposits, wagers and outcomes.
• Temporary account freezes and voluntary self-exclusion options.
• Links to independent support services and guidance materials.

Support and Assistance

If you find gambling difficult to control, we encourage you to seek professional help without delay. The National Gambling Helpline (1800 858 858) offers free and confidential support for people affected by gambling.

28 Mars Casino provides signposting to independent support services and is not the operator of those services. For external online resources, see Gambling Help Online and the Australian Government - Gambling Support Services. For account-related assistance at 28 Mars Casino you may contact our support team at [email protected].

Underage Gambling

Only individuals aged 18 or older may use this website. We take steps to verify age during registration and will refuse accounts where underage access is suspected. If you suspect a minor is gambling on our platform, contact support immediately.

Parental Controls

Parents and guardians should use device-level and network-level controls to restrict access to gambling sites. Our site provides guidance on limiting access from shared devices and encourages families to discuss safe internet use.

Tips for Staying in Control

Practical steps can reduce risk and keep gambling enjoyable. Consider the following suggestions:

• Set a budget before you play and stick to it.
• Use deposit and loss limits to prevent overspending.
• Schedule breaks and avoid extended sessions.
• Do not gamble when feeling depressed, stressed or under the influence of alcohol or drugs.
• Keep gambling separate from essential bills and savings.
• Talk to friends, family or a professional if gambling starts to cause harm.

Changes to This Policy

We may update our responsible gaming practices from time to time. Material changes will be published on our site and communicated to players where required. Continued use of the platform after changes implies acceptance of the updated measures.

28 Mars Casino is committed to protecting personal data and being transparent about how we handle information. This privacy section explains the categories of information we process and the general purposes for doing so.

Information We Collect

We collect information necessary to operate accounts, process transactions and comply with legal obligations. Typical categories include contact details, identity and verification data, payment information, account activity and device data.

How We Use Information

Personal data is used to provide services, process deposits and withdrawals, prevent fraud, support responsible gaming, and meet regulatory requirements. We also use aggregated, anonymised data for analytics and service improvement.

Cookies and Similar Technologies

We use cookies and similar technologies to deliver functionality, remember preferences and measure performance. Some of these tools are essential for the site to operate correctly.

Data Sharing

We may share information with trusted service providers who process data on our behalf, such as payment processors, identity check providers and fraud prevention partners. We do not sell personal data for marketing purposes.

Data Security

We implement technical and organisational measures designed to protect data against unauthorised access and misuse. Access to personal information within our organisation is limited to staff with a legitimate need.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations and to resolve disputes. Retention periods vary by data type and regulatory requirements.

Your Rights

Subject to applicable law, you may have rights to access, correct or delete personal information, to restrict processing or to object to certain uses. Requests are handled in accordance with legal requirements and our verification procedures.

Third-Party Services

Our site integrates with third-party services for payments, identity verification and analytics. Each third party has its own privacy practices; we recommend reviewing their privacy notices for further detail.

International Transfers

Some processing may occur outside Australia. Where data is transferred internationally we apply safeguards intended to provide an appropriate level of protection in line with applicable laws.

Policy Updates

We may revise this privacy policy as our services evolve. Significant updates will be posted on the site with the date of revision. Continued use after updates indicates acceptance of the revised policy.

Contact Information

For privacy queries, data requests or to exercise rights, please use the support channels available through your account or the help centre on our website.

Cookies and similar technologies help the site function and support your experience. This policy explains what cookies are and how they are used on 28 Mars Casino.

What Cookies Are

Cookies are small text files placed on your device by websites. They help remember choices, enable core functionality and provide statistics about site use. Similar technologies include local storage and pixel tags.

Types of Cookies

We use several types of cookies to support operations. Some are essential for secure account access while others enable analytics and personalisation.

Essential Cookies

Essential cookies are required for basic functions like session management, login and security. Without these cookies the site may not function properly.

Performance Cookies

Performance cookies collect anonymous data about how visitors use the site. This information helps us optimise content, navigation and technical performance.

Functional Cookies

Functional cookies remember preferences such as language, region and display settings to improve your experience on return visits.

Marketing Cookies

Marketing cookies may be used to deliver relevant advertising and to measure campaign effectiveness. These cookies may be set by us or by third-party advertising partners.

Managing Cookies

You can manage cookie preferences through your browser settings and account controls where available. Blocking certain cookies may affect site functionality and personalised features.

Third-Party Cookies

We may allow third-party providers to set cookies for analytics or advertising. These providers operate under their own policies and you should review those privacy notices for more detail.

Policy Updates

We may update our cookie policy to reflect changes in technology or legal requirements. Updates will be posted on this page with the revision date.

The following rules set out the key principles that govern betting on 28 Mars Casino. They apply to all customers and to any wagers placed on our platform.

Eligibility

Only persons who meet the site eligibility criteria, including minimum age and account verification requirements, may place bets. Eligibility may be further limited by jurisdictional restrictions.

Account Requirements

Customers must hold a single valid account, provide accurate information and complete any verification steps required by the site. Accounts are non-transferable and must not be shared.

Accepted Bets

We accept bets in accordance with the market and event terms displayed at the time of bet placement. Odds and market availability may change until a bet is confirmed.

Bet Settlement

Bets are settled according to the event outcome, the rules published for the market, and the timestamps recorded by our systems. Settlement standards are applied consistently but may vary by product.

Void Bets

A bet may be voided where an event is cancelled, materially altered, or where a market error occurs. In such cases we will refund stakes in accordance with the rules for the product in question.

Bonus Betting Rules

Bonuses and promotional offers are subject to specific terms and conditions which detail eligibility, wagering requirements, expiry and permitted markets. Always review the bonus terms before participating.

Technical Errors

We aim to operate reliably, but technical errors can occur. If a technical fault affects odds, markets or bet acceptance we reserve the right to void bets or correct errors in line with our published procedures.

Fraud Prevention

Measures are in place to detect and prevent fraud, money laundering and collusion. Suspicious activity may result in bet reversal, account restrictions and referral to relevant authorities where required.

Maximum Payouts

Some events or products may have maximum payout limits. These limits are set to manage risk and may be applied without prior notice. We do not publish fixed payout amounts here.

Responsible Gambling

Players are expected to gamble responsibly. Use the self-limits and support tools available on 28 Mars Casino and seek help if gambling causes harm. Our responsible gaming policies take precedence where applicable.

Rule Changes

We may update betting rules to reflect changes in products, law or operational practice. Changes will be communicated through the site and will apply to future bets from the time of publication.

These terms set out the contractual relationship between you and 28 Mars Casino. They explain the rules, responsibilities and procedures that apply when using our services.

Acceptance of Terms

By registering and using our services you accept these terms and any policies incorporated by reference. If you do not agree, do not use the site.

Eligibility

Use of our services is limited to persons who meet our eligibility criteria, including age and jurisdictional requirements. You warrant that you meet these criteria when creating an account.

Account Registration

Accounts must be registered with accurate information. You are responsible for keeping login details secure and for all activity that occurs under your account.

Verification

We may require identity verification and documentation to process transactions and comply with legal obligations. Verification must be completed when requested.

Deposits

Deposit methods and processing times are displayed in the cashier. You must only use payment methods that are in your name and authorised for use.

Withdrawals

Withdrawal requests are processed subject to verification and any applicable terms. We may apply checks to ensure funds are returned to the source of deposit where required.

Bonuses

Bonuses are governed by their specific terms. Wagering requirements, eligible games and expiry periods are set out with each promotion.

Acceptable Use

Use of the site must not infringe laws, enable fraud, or abuse other players. You must not use automated systems to play or otherwise interfere with platform operations.

Prohibited Activities

Prohibited activities include account sharing, collusion, money laundering and using the site for illegal purposes. Suspected violations may lead to account suspension and termination.

Intellectual Property

All content, branding and software on the site are the property of 28 Mars Casino or its licensors. You may not copy, reproduce or distribute material without permission.

Limitation of Liability

To the extent permitted by law, we exclude or limit liability for losses arising from use of the site, service interruptions and events beyond our reasonable control.

Account Suspension

We may suspend or close accounts where there is a breach of terms, unresolved verification issues or suspected fraudulent behaviour. Account actions are taken to protect customers and the platform.

Privacy

Our privacy policy explains how we collect, use and protect personal information. By using the site you consent to the practices described in that policy.

Responsible Gambling

We expect players to act responsibly. The responsible gaming section of this page describes the tools and support available to help manage play and limit harm.

Amendments

We may amend these terms from time to time. Material changes will be notified to users via the site and will apply from the stated effective date.

Contact Information

For account, billing or legal enquiries please use the help centre available in your account area. Our support team will respond to enquiries through the official site channels.

Last updated: 1 August 2026